Lake Powell Water Level

    Privacy Policy

    Introduction

    This privacy policy ("Policy") describes how Software Secrets LLC (Lake Powell Navigator) ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information through our website located at https://www.lakepowellwaterlevel.com/ (the "Service").

    We are committed to protecting your privacy and ensuring you understand our practices. This Policy applies to all visitors and users of the Service, regardless of how you access it.

    Effective Date: May 18, 2026
    Last Updated: May 18, 2026

    Information We Collect

    We collect personal information in the following ways:

    Information You Provide Directly

    • Name and Email Address: When you contact us for customer support, request information, or interact with us through the Service, you may provide your name and email address.

    Information Collected Automatically

    • Analytics Data: We use Google Analytics to track how visitors use the Service. This includes information about pages visited, time spent on pages, the links you click, referring websites, and other usage patterns. Google Analytics may place cookies and other tracking technologies on your device to collect this information.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to recognize you, remember your preferences, understand how you use the Service, and improve your experience. This may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

    Information from Third Parties

    We may receive information about you from third-party service providers who assist us in operating the Service and delivering our services to you.

    How We Collect Information

    We collect information through the following methods:

    • Web Forms and Direct Communication: When you submit forms, send emails, or otherwise communicate with us directly
    • Cookies and Browser Storage: Cookies placed on your device when you visit the Service
    • Analytics Tools: Google Analytics and similar tools that automatically track your interactions with the Service
    • API Integrations: Through application programming interfaces that connect the Service to other systems or services
    • Customer Support: When you contact us with questions, feedback, or requests for assistance

    How We Use Your Information

    We use the personal information we collect for the following purposes:

    • Provide the Service: To deliver, maintain, and operate the Service and respond to your requests
    • Communicate with You: To send you emails, support responses, and other communications related to your use of the Service
    • Analytics and Improvement: To analyze how the Service is used, identify trends, understand user behavior, and improve the Service's functionality, performance, and user experience
    • Legal Compliance: To comply with applicable laws, regulations, and legal obligations
    • Research: To conduct research and analytics to better understand our users and improve our offerings
    • Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues
    • Marketing: To send you promotional materials, updates, and information about new features or services (you may opt out at any time)

    Information Sharing and Disclosure

    We do not sell or share your personal information with third parties for their independent marketing purposes. However, we may disclose your information in the following limited circumstances:

    • Service Providers: We may share your information with third-party service providers who assist us in operating the Service, analyzing data, sending communications, or providing other services on our behalf. These providers are contractually obligated to use your information only to the extent necessary to provide these services.
    • Legal Requirements: We may disclose your information if required by law, legal process, or government request, or to protect the rights, privacy, safety, or property of the Company, our users, or the public.
    • Business Transfers: If the Company is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

    Data Retention

    We retain your personal information for as long as necessary to provide the Service, fulfill the purposes outlined in this Policy, and comply with applicable legal obligations. Specific retention periods depend on the type of information and the purpose for which we use it:

    • Customer Support Information: Retained for a reasonable period following the resolution of your inquiry to ensure we can address follow-up questions or concerns
    • Analytics Data: Retained in accordance with Google Analytics' retention settings, typically for a period of months to years depending on your configuration and our operational needs
    • Cookies: Retained according to their expiration date or until you delete them from your browser

    If you request deletion of your personal information, we will remove it within a reasonable timeframe, except where we are required to retain it by law or for legitimate business or legal purposes.

    Your Privacy Rights

    United States Users

    If you are a resident of the United States, you have certain rights regarding your personal information, which may include:

    • Right to Access: You may request confirmation of what personal information we hold about you and request a copy of that information
    • Right to Correct: You may request that we correct inaccurate or incomplete personal information
    • Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions
    • Right to Opt Out of Marketing: You may opt out of receiving promotional emails and marketing communications from us at any time

    Exercising Your Rights

    To exercise any of these rights, please submit a written request to us at the contact information provided in the Contact Information section below. Include sufficient detail to identify yourself and clearly state which right(s) you are exercising.

    We will respond to your request within thirty (30) calendar days. If we need additional time to process your request, we will notify you of the delay and provide you with a timeline for completion. We may request additional information to verify your identity before processing your request.

    We will not discriminate against you for exercising your privacy rights.

    Children's Privacy

    The Service is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen. If we learn that we have collected personal information from a child under thirteen without parental consent, we will promptly delete such information.

    If you believe we have collected information from a child under thirteen, please contact us immediately using the contact information provided below.

    International Data Transfers

    Your personal information may be processed and stored on servers located in the United States and may be accessed by our staff or service providers in the United States or other countries. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We will take appropriate measures to ensure that your information is protected in accordance with this Policy.

    Security Measures

    We implement technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

    • Secure transmission of sensitive information using encryption (HTTPS)
    • Access controls limiting employee access to personal information on a need-to-know basis
    • Regular security assessments and updates to our systems
    • Secure storage of personal information

    However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially reasonable security measures, we cannot guarantee absolute security. You use the Service at your own risk, and we cannot be held responsible for unauthorized access to your information if you fail to follow our security recommendations.

    Cookies and Tracking Technologies

    Types of Cookies We Use

    • Essential Cookies: Required for the Service to function properly, such as cookies that maintain your session and enable core features
    • Analytics Cookies: Used by Google Analytics to track user behavior, analyze usage patterns, and improve the Service
    • Preference Cookies: Used to remember your preferences and settings
    • Advertising and Marketing Cookies: Used to understand your interests and deliver relevant content (if applicable)

    Managing Your Cookie Preferences

    Most web browsers allow you to control cookies through settings. You can:

    • Delete existing cookies from your device
    • Set your browser to refuse new cookies
    • Set your browser to alert you when a cookie is being placed

    Please note that disabling cookies may limit your ability to use certain features of the Service.

    You can also opt out of Google Analytics tracking by visiting Google's opt-out browser add-on page or adjusting your Google account settings.

    Changes to This Policy

    We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the revised Policy on the Service and updating the "Last Updated" date at the top of this Policy.

    If we make material changes that affect how we use or disclose your personal information, we will notify you by email (if we have your email address) or by prominent notice on the Service prior to the change becoming effective. Your continued use of the Service after such notice constitutes your acceptance of the updated Policy.

    Contact Information

    Privacy Contact Email: support@lakepowellnavigator.com

    Company / Legal Entity: Software Secrets LLC (Lake Powell Navigator)

    Service / Product Name: Lake Powell Navigator

    Website: https://www.lakepowellwaterlevel.com/

    Mailing Address:
    155 31st Street
    Ogden, UT 84401

    Response Time: Privacy requests are answered within the timeframes described in the Your Privacy Rights section.

    Supervisory Authority Links:

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